Hi Kevin, Thank you for providing your feedback. You mentioned, "Between the factory settings and the 2 updates. Where the factory settings go 10-12 cm further/deeper than the updates!!" I would like to clarify which version of firmware the factory settings refer to. When you mention the 2 updates, are you referring to firmware versions 3.3.1 and 3.3.2? Could you also elaborate on the differences in the factory settings between the 2 updates? Your explanation would help us better understand the situation. Thank you for your assistance. Best Regards, Jane

เรียนลูกค้า, ขอขอบคุณที่ติดต่อเรา ฉันขออภัยสำหรับความสับสน แต่คุณช่วยอธิบายคำถามของคุณเพิ่มเติมได้ไหม คุณมีปัญหาในการดาวน์โหลด QuestGo จาก App/Play Store หรือคุณกำลังประสบปัญหากับขั้นตอนการลงทะเบียนหรือไม่? ขอบคุณสำหรับความอดทนและความเข้าใจของคุณ Dear Customer, Thank you for reaching out to us here. I apologize for any confusion, but could you please clarify your questions further? Are you having trouble downloading QuestGo from the App/Play Store, or are you experiencing issues with the registration process? Thank you for your patience and understanding. Best Regards, Jane

Hi Oli, We are still working on it. But not too much progress to be provided. Thanks for your understanding.

Dear Customer, Thank you for reaching out to us. We apologize for the confusion, but we are unsure about the nature of your inquiry. Is there an issue with your coil? Could you please provide us with more details? Best regards, Jane

Are you using Android system? If yes, please remove the QuestGo app from your phone, and install the version 2.1.1 from our download page and do the firmware update again. Any other questions contact us freely.

Dear Customer, QuestoGo is still in Google store. But we sugest you use the version 2.1.1 version from our website on download page.

Hi Andrei, The FeSen on the screen means the Iron Volume sound which you can set in the Tone Volume Menu. As for the clock, it is powered by the detector's battery. Therefore, when the power is turned off or the battery runs out, the timing on the clock will stop. It seems you are in power saving mode and the Auto ID stability is on, that's why there is no Target ID values when detecting. If there is any other performance problem, please contact us freely.

Dear Customer, Sorry to know that the Prog Lost problem bothered you a lot. Please do not worry, the prog can be found back. Please delete the QuestGo from your phone and install the version 2.1.1 from our website/download/file Please let us know the results.

Yes. The coil from Q40 can fit X10 and also X5, but cannot fit X10 PRO